There are 5 levels of memberships: Basic, Green, Silver, Gold and Diamond and each level offers exclusive benefits and rewards.
As a member, you can enjoy special privileges and rewards, including Cash Point (CP) rewards and you will receive first-hand information of INJOY Health. The higher your membership level, the more benefits you can enjoy. For more details of different membership level, please refer to Membership
Membership level will be upgraded instantly once the Monthly Order Amount (MOA), to be reset each month, is reached and the Membership level will last for the remaining months of the canlendar year. Membership level will be reviewed again according to the Average MOA of the previous year and adjusted on 1-Jan every year. For more details please refer to Membership
Once you have registered with us, you will be our Basic member permanently.
By clicking the “forgot password” button, select email verification. Our system will send you an e-mail with a unique link that enables you to reset a new password. Please contact firstname.lastname@example.org if further help is needed.
INJOY members can login to our website to your membership account, select “My Account”, then “Account Setting” to update your profile. Please click “Save Changes” after amendment is done.
You can view your past transaction records of online orders from INJOY Health website. You can simply select “Order History” after logging in to your membership account on INJOY Health website.
Your personal data is used for internal purposes only. We attach great importance to your privacy and the security of your personal data. Unless permitted or required by law, INJOY Health will not disclose your personal data to any third parties without your prior consent.
Cash Point is point granted by INJOY Health to the registered members with discretion.
One CP can be used as One HK dollar on the purchase of INJOY Health products according to CP Redemption rules. CP will expire and be removed from member’s account after 6 months from the date the CP is assigned.
Earn through being an INJOY Health Club Member and through referring friends to be new member of INJOY Health Club.
Cash Point is granted to member as a welcome gift upon registration or membership level upgrade.
Cash Point is granted quarterly（on 1-Jan, 1-Apr, 1-Jul and 1-Oct）to each member according to their membership level.
For more details, please refer to Membership
You can earn Cash Point by referring friends to join INJOY Health Club. 200 Cash Points will be rewarded to you and each of your friends who successfully signs up using your membership number or unique referral link.
CP redemption amount for every purchase is baesd on maximum eligible percentage of different membership level. Once CP has been redeemed, CP cannot be converted back into your account.
For maximum eligible percentage, please refer to your own membership level entitlement
Checking your Cash Point status simply by login to your membership account, you will be able to check out your “Cash Point” status.
“Cash Point” will be expired and removed after 6 months from the date of “Cash Point” are assigned.
Order and Shipment
Standard Shipping: Delivered in 4 working days
Orders over HKD800 – Free standard shipping
Orders under HKD800 – HKD60 will be charge on each order.
For information regarding our shipping policy, please visit: Delivery & Return Policy
After placing your order, you will receive a web confirmation and also an email confirmation.
Login to your account, then go to “Order History”. You will see all your INJOY Health orders history and status.
If your order has not been delivered within the estimated period, we suggest you:
- Check the order status: in the Order History section in your membership profile; or
- Check if the address indicated for the delivery is correct; or
- Contact the forwarder with the tracking number we provided for more information; or
Please refer to Contact to contact us for further assistance. We will be happy to assist you.
Damaged or Defective Items
If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us immediately by email: email@example.com or WhatsApp: +852 5441 1138. We will gladly resolve this for you.
Products are out of Stock after you’ve placed an order?
We will contact you by email or phone for order amendment and delivery or refund of the out of stock items.
Organic is great, we embrace it. But this term does not apply to all natural products (think sustainable wild salmon is better for you and the planet than organic farmed salmon). The real focus at INJOY Health is preserving originality and maximising health benefits of the premium ingredient itself. We ensure all products must be 100% natural and 100% free of harmful substance, and we do have a very high standard on this. We work with scientists and all our products are scientifically tested and proven before we bring it to our store for your enjoyment.
We enjoy meeting new people and learn about amazing products. We are always in search of health experts and R&D professionals locally and around the world for cooperation. Please contact our Marketing and Research Team at firstname.lastname@example.org with your innovative ideas and thoughts for collaboration with INJOY Health.